We use our own and third-party cookies to obtain statistical data on our users' browsing and improve our services by offering a personalised browsing experience. You can get more information about our Cookies policy.

Privacy Policy

1. Privacy And Security Policy.

The following Privacy and Security Policy reflects the commitment of Staytick.com to maintain and process personal data in a respectful and secure manner while using our Services. In this document we explain how we handle the personal data of the users of our web portal. We guarantee secure business relationships by protecting personal data and ensuring the right to privacy of each of our users.

2. Definition Of Personal Data

Personal Data Is any information that relates to identified or identifiable individuals. Among others, this includes the name, surname, postal and electronic address, as well as telephone number or financial information.

3. Treatments And Purposes Of The Data Collected

Any personal data that you provide when visiting our web portal will be covered by the data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. For this reason, we detail all the purposes for which Staytick.com uses personal data as a data controller:

Data Provided During User Registration:

Purpose.

All the data collected during the registration process will be used to give access to the web services, carry out the requested electronic contracts, in addition to sending commercial information through electronic means.

Legitimation.

The legitimate basis with which the data will be processed lies in the execution of the pre-contractual and contractual measures. The data will be kept for as long as the user has an active account and in case the user deletes the account, for the period necessary to comply with relevant legal obligations, such as but not limited to fiscal and tax obligations.

Data Provided Through The Newsletter Subscription Form:

Purpose:

Data provided will be used for registration in the newsletter in order for you to receive institutional information about the news and updates of Staytick.com

Legitimation.

The legitimate basis with which the data will be processed resides in the execution of the pre-contractual measures requested, in addition to the consent expressed with the acceptance of this data processing policy. The data will be kept as long as the user does not cancel the subscription.

Data Provided Through The Contact Forms:

Purpose.

Data will be used to respond to the queries raised and provide commercial information, in addition to including users who have contacted via email on the distribution list.

Legitimation.

The legitimate basis with which the data will be processed resides in the execution of the pre-contractual measures requested, in addition to the consent expressed with the acceptance of this data processing policy. The data will be kept for the entire time necessary to meet the need of the request and/or until the newsletter subscription is canceled. Staytick.com will inform all users of the non-compulsory nature of the collection of certain personal data, except in the fields indicated otherwise. However, non-completion of said data may prevent Staytick.com from providing all those services linked to such data, waiving all the Staytick.com responsibility for the non-provision or incomplete provision of these Services. The user should provide the data truthfully and keep them updated, so Staytick.com reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false information, without prejudice to the other actions that proceed in Law.

4. Provision Of Your Data To Third Parties

YYour data will not be provided to any third party, except to the suppliers necessary for the execution of the sales made. If it is necessary to communicate your information to another third party, or provider, your consent will be required

5. Security Of Your Data

Staytick.com has a special concern to guarantee the security of your data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties, for example, our web portals use secure data encryption protocols. In any case, all users have the right to exercise, at any time, the rights of access, rectification, limitation of processing, deletion, objection and data portability, by writing to our representative at the email address hello@staytick.com, confirming your identity. Furthermore if you find it necessary, you can file a claim with the Spanish Data Protection Agency.

6. Information On The Use Of Cookies

By the fact of visiting this web portal or using the services of Staytick.com, no personal data that identifies the User is automatically registered. However, we inform you that "cookies" are used while browsing the Website. Cookies are small data files that are generated on the Internet user's computer that allow us to obtain the following analytical information:


- The date and time of access to the web, allowing us to know the hours of more influx and make the necessary adjustments to avoid saturation problems at our peak hours.
- The number of daily visitors to each section, allowing to understand the most successful areas, increase and improve their content so that users obtain more satisfactory results and allowing to improve the design of the content.
- The date and time of the last time the user visited the website to carry out analytical and statistical studies on the use of the website
- Security elements that intervene in the control of access to restricted areas. For more information visit our cookies policy*.

 

7. Rights Of Users

All users can exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, limitation of processing, deletion, objection and data portability by writing to Staytick, located at C / ………………… or by sending an email to hello@staytick.com. Furthermore, if you find in necessary, you can file a claim with the Spanish Data Protection Agency.

8. Procedures To Revoke The Consent Given

Any user can revoke the consent given, by objecting the use of their information for advertising purposes, market research, or development of satisfaction surveys. Said revocation may be made at any time (without retroactive effect). In order to do so, the user must request such change by sending an email to hello@staytick.com .

9. Changes To The Privacy Policy

Our Privacy Policy may undergo updates, due to changes and legal needs, as well as due to improvements and changes in the way our services and application are offered and delivered. For this reason, we recommend that you periodically visit and check our Privacy Policy, to be able to access and be aware of the latest changes that have been incorporated. If the changes are related to the consent given, the User will be sentan independent and separate notification for re-collection purposes. If while reading you have any doubts or questions about our Privacy Policy or want to exercise any right or action related to your data, please contact us at the following email address: hello@staytick.com.

Cookies Policy

1. Description Of Cookies

A "Cookie" is a small text file that a website stores in the user's browser that facilitates navigation through a website and is essential for the functioning of the Internet. Cookies are used, for example, to remember the tastes of users on the web: language, browser used; analyze the habits and behaviors of the user to improve the services offered, or to adapt the contents of a web page to the preferences of the visitor.

2. What Kind Of Cookies Do We Use

Below we describe what type of cookies we use and their purposes.

Technical Cookies:

Are those necessary for navigation and proper functioning of the services. They allow, for example, to control traffic and data communication, access restricted access parts, carry out the purchase process, use security elements, store content to be able to broadcast videos, or share content through social networks.

Analytical Cookies:

Are those that, processed by us or by third parties, allow us to quantify the number of users and thus carry out statistical measurement and analysis of the use that users make of the service offered. Your browsing on our website is analyzed to improve the offer of products or services that we provide you with.

 

3. Third Party Cookies

Third-party cookies allow us to quantify the number of users and thus carry out statistical measurement and analysis of the use that users make of the service offered. For this, your browsing on our website is analyzed in order to improve the range of services we offer.

4. User Management Of Cookies:

It is important to note that these technologies are not intrusive, since all the information obtained through cookies is anonymous and in no case can it be associated with a specific and identified user. This information allows us to adapt and improve its services to the interests of users. However, the user has the option to prevent the generation of cookies, by selecting the corresponding option in their browser. Users that choose to disable the use of cookies would experience the browsing to be be slower than usual.
All browsers permit changes to be made that allow you to disable the cookie settings. These settings are located in the "options" or "preferences" of your browser menu.
Below we show you through links on how to disable cookies following the instructions of the most used browsers:
Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
Mozilla Firefox: https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-us&redirectslug=cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
On the other hand, if you want to block Google's analytical cookies, you can install an add-on in your browser by following the instructions at the following link: https://tools.google.com/dlpage/gaoptout.